Terms of Order and Delivery

Ordering
The products to be ordered are selected on the product page by adding them to the shopping cart. The order is submitted by paying for the contents of the shopping cart at checkout. By placing an order, you accept the delivery terms, product prices, and shipping costs in force at that time. When placing an order, the buyer's email address and phone number are mandatory for processing the order and for sending the package arrival notification.

Payment Service Provider
The payment facilitator for the online store is Visma Pay (Visma Payments Oy, business ID: 2486559-4), which is registered in the payment institution register maintained by the Financial Supervisory Authority (Finanssivalvonta). You will proceed to payment through Visma Pay’s online service, and Visma Pay or Visma Payments Oy will appear as the recipient of the payment on your bank statement and invoice. Visma Pay forwards the payments to the merchant. Paying is secure, as all information concerning the payment transaction is transmitted via an encrypted connection so that no external party can view the details of the transaction.

The transaction takes place between the online store customer and the online store. The online store is responsible for all obligations related to the transaction. For questions and reclamation requests related to the products or services, please primarily contact the merchant directly.

Visma Payments Oy (Y-tunnus 2486559-4)
Brahenkatu 4, 53100 Lappeenranta
helpdesk@vismapay.com
https://www.vismapay.fi/tietoa-maksamisesta-kuluttajalle

Payment methods
Through the Visma Pay service, you can pay using online banking credentials, wallets, payment cards (credit/debit), invoices, or installments. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Ålandsbanken, MobilePay, Apple Pay, Google Pay, Siirto, Klarna, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard.

MobilePay: You can pay with your MobilePay wallet if you have enabled online shopping payments in your app settings. Payments made with the MobilePay wallet will be charged to the card linked to the wallet. If charging the card fails, paying with the MobilePay wallet in the online store will not be possible.

OP Lasku – A flexible way to pay for online purchases, available to customers of all banks. With OP Lasku, you can make purchases of up to €5,000 and pay them off interest-free within 45 days. If you wish, you can split the invoice into multiple installments. Your purchases are displayed in one place, making it easy to keep track of your spending. With a credit limit, you can keep your spending within your desired limits. You will receive invoices conveniently by email. In our online service, you can view information about your OP Lasku usage and the total of your purchases. You can use OP Lasku if you are over 20 years old, solvent, and have Finnish bank online credentials. More information about OP Lasku can be found at: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku

If your order is urgent, please contact us by email at bypaulamarja@gmail.com before placing your order.

Exchange and Return Policy
Products have a 14-day return policy starting from the day the customer receives the products. Returned products must be in their original, flawless condition. The customer is responsible for the costs arising from the return. Paid shipping costs will not be refunded. Please contact us by email at bypaulamarja@gmail.com before making a return.